Deck.Toys support

Deck Messenger

Checking your operator session…

Operator access is short-lived and protected by your Deck.Toys admin account.

New message

Start a conversation

Send first message by

New message

Message selected people

0 people selected. Each person receives a separate private conversation. Recipients never see one another.

Deliver by

Audience check

Required
Preview this exact message and audience before sending.

Audience

Manage segments

Create reusable audiences from the same targeting rules as campaigns. Imported Intercom segments stay read-only so their migration provenance is preserved.

Choose a segment or create a new one.
Last contacted

Based on the latest outbound admin, bot, or system support message. An inbound user message does not reset this time.

Inbox state

Snooze conversation

Inbox view

Save current filters

Save this queue, assignment, search, and filter combination for quick reuse.

Operator workflow

Escalate or hand off

Conversation history

Merge conversation

Only conversations for this same contact can be merged. Messages, files, participants, tags, and activity remain in the target.

Reply attachment

Choose a GIF

Type to search.
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Real delivery

Send campaign test

This sends the first enabled step to one real Deck.Toys user and is kept separate from live totals.

Please confirm

Dismiss held reply?

This keeps the email out of the conversation. The disposition remains visible to operators.

Attention channel

Founder alerts

User-waiting alerts are loud by default and repeat once after 60 seconds. During quiet hours they still arrive, but without sound or vibration.